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E-Commerce Result: 2X Retention
ShopifyPlus Store: Using KeCloud's marketing automation to turn one-time buyers into loyal customers.
The Challenge
- High customer acquisition cost
- Low repeat purchase rate
- Generic email blasts
The Solution
- Behavior-based email triggers
- Loyalty program integration
- Personalized product recommendations
The Story
The store used KeCloud to segment customers based on purchase history. Instead of sending generic newsletters, they sent targeted offers relevant to previous purchases, doubling their retention rate in 60 days.
Why it worked
By focusing on automation and centralizing data, ShopifyPlus Store was able to remove the bottlenecks that were stifling their growth. The implementation of KeCloud took less than 2 weeks, and the ROI was visible within the first month.
