Privacy
Policy

At KeCloud, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines what information we collect, how we use it, and the choices you have regarding your data when you use our CRM platform and services.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: When you sign up, we collect personal details such as your name, business email address, phone number, and company name.
• Usage Data: We automatically collect data on how you interact with our services, including your IP address, browser type, device information, and pages visited.
• Billing Information: If you subscribe to a paid plan, we collect payment details via our secure third-party payment processors.

2. How We Use Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our CRM services.
• To process transactions and manage your subscription.
• To communicate with you regarding updates, security alerts, and support messages.
• To improve our platform through analytics and user feedback.
• To detect and prevent fraudulent or unauthorized activity.

3. Data Protection

We implement industry-standard security measures to protect your data. Your information is encrypted in transit (using SSL/TLS) and at rest. We utilize secure servers with strictly controlled access and continuous monitoring to prevent unauthorized access, alteration, or destruction of data.

4. Third-Party Services

We may share information with trusted third-party service providers who assist us in operating our services, such as:

• Payment processors (e.g., Stripe, PayPal).
• Cloud hosting providers (e.g., AWS, Vercel).
• Email communication platforms.
• Analytics services (e.g., Google Analytics).

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies help us understand how you use our site and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the following rights regarding your personal data:

• Access and Update: You can access and update your account information directly within your profile settings.
• Data Deletion: You may request the deletion of your account and personal data by contacting support.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in emails.

7. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.