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Healthcare Result: -15hrs/week
MediCare Clinic: Reducing administrative burden for doctors with automated appointment scheduling.
The Challenge
- High no-show rates
- Receptionist overwhelmed with calls
- Manual calendar management
The Solution
- SMS Appointment reminders
- Self-service booking portal
- Digital patient intake forms
The Story
MediCare Clinic reduced no-shows by 40% simply by adding automated SMS reminders 24 hours before appointments. This saved the front desk 15 hours a week of phone time.
Why it worked
By focusing on automation and centralizing data, MediCare Clinic was able to remove the bottlenecks that were stifling their growth. The implementation of KeCloud took less than 2 weeks, and the ROI was visible within the first month.
