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Logistics Result: 30% Faster
Global Logistics: Optimizing supply chain communication and client updates via WhatsApp integration.
The Challenge
- Communication delays
- Clients calling constantly for updates
- Manual tracking updates
The Solution
- Real-time WhatsApp status bots
- Automated dispatch alerts
- Centralized dispatch dashboard
The Story
By integrating WhatsApp bots, Global Logistics allowed clients to check shipment status instantly without calling support. This sped up operational communication by 30%.
Why it worked
By focusing on automation and centralizing data, Global Logistics was able to remove the bottlenecks that were stifling their growth. The implementation of KeCloud took less than 2 weeks, and the ROI was visible within the first month.